5 free verified-customer invitations
Buy Facebook reviews? Grow real ones from verified customers
Confirm a real purchase, appointment, event, or completed service, send customers a neutral invitation, and let them share their own experience on Facebook.
- Verified purchase or visit required
- Customer writes their own feedback
- Campaign reporting and dedicated support
Launch your Facebook campaign
Start with 5 free verified-customer invitations
A verified-customer Facebook review campaign is a structured way to grow Facebook reviews without buying them. It starts from a verified customer event (purchase, appointment, event, or completed service), invites that customer only through methods Facebook allows, and lets them decide whether to respond, what to write, and which rating to give.
How it works
How a Facebook recommendation campaign is organized
Verification is based on a completed purchase, appointment, event, or completed service. Customers write their own feedback and choose their own rating.
Connect your customer records
Import completed purchase, appointment, event, or completed service from your POS, CRM, booking tool, or invoice history.
Approve the invitation
We prepare a concise, neutral Facebook request with your direct profile link.
Launch in measured batches
Invite customers after the completed experience and connect the request to the business Page they already know.
Measure and improve
Use response and profile data to improve timing, segmentation, and customer experience.
Verification
Recommendations are invited only after a real visit or purchase
Customers are matched to a completed purchase, appointment, or event before a neutral invitation is sent.
Verified customer activity
Every invitation must connect to a completed purchase, appointment, event, or completed service in your records.
Customer-controlled feedback
Customers decide whether to respond, what to write, and the rating they choose.
Campaign reporting
Track verification, invitation delivery, responses, profile growth, and next actions in one dashboard.
Facebook campaign pricing
Which Facebook campaign plan fits your customer volume?
Plans include verification, invitation delivery, reporting, and dedicated support for customers and community members.
Starter
Per month, in USD
30 verified customer invitations / month
Platforms
- Google Business Profile
Included
- 30 verified customer invitations
- Purchase or visit verification workflow
- Real-time performance dashboard
- Dedicated account manager
- Local-SEO guidance for your listing
Guarantees
- Campaign launch guarantee
- Invitation delivery reporting
- 10% off your next order
Professional
Per month, in USD
60 verified customer invitations / month
Platforms
- Google Business Profile
Included
- 60 verified customer invitations
- Purchase or visit verification workflow
- Real-time performance dashboard
- Dedicated account manager
- Local-SEO guidance for your listing
- CRM and business-tool integration
Guarantees
- Campaign launch guarantee
- Priority invitation delivery reporting
- 15% off your next order
Enterprise
Per month, in USD
90 verified customer invitations / month
Platforms
- Google Business Profile
- Trustpilot
- Yelp page management
- Other major platforms
Included
- 90 verified customer invitations
- Purchase or visit verification workflow
- Multi-location support (up to 2 profiles)
- Real-time performance dashboard
- Dedicated account manager
- Local-SEO guidance for your listing
- CRM and business-tool integration
Guarantees
- Campaign launch guarantee
- Priority invitation delivery reporting
- Quarterly reputation strategy review
Only customers with a verified purchase or visit are invited. Customers write their own feedback, and publication is never guaranteed. Campaign launch guarantee: if we cannot launch your campaign within the agreed timeframe, your first month is refunded.
Business impact
What genuine recommendations add to a Facebook business Page
Turn completed customer experiences into a repeatable reputation and conversion workflow.
Stronger customer trust
Recent Facebook feedback gives prospects more context before they contact or buy from you.
Better conversion support
Recommendations can strengthen community trust and give social visitors more reasons to message, call, or visit.
A repeatable workflow
Turn every eligible customer event into a consistent invitation opportunity without manual follow-up.
Facebook recommendations guide
Facebook recommendations: how they work and how to invite them
Facebook Pages use a yes-or-no recommendation instead of star reviews. Here is how to set the Page up and invite customers fairly.
From star ratings to yes-or-no recommendations
Facebook replaced star reviews on business Pages with Recommendations. A visitor answers whether they recommend the business, then can add text, photos, and tags describing what they liked or disliked. The Page summary shows the share of people who recommend it, so the written comment carries more weight than a single number.
Recommendations are covered by Meta's Community Standards. The Inauthentic behavior policy prohibits misleading people about who is behind content or how popular it is, and the Spam policy covers artificially boosting engagement, including offering or arranging fake engagement. Paid or fake recommendations fall under both.
Turning on and checking the recommendations section
- 1Open the Page as an admin and find the review or recommendation option in the Page settings; its exact place depends on the Page version.
- 2Allow visitors to view and leave recommendations on the Page.
- 3Check that the category, address, hours, and contact options are correct.
- 4Copy the Page's reviews URL so customers can reach the section in one tap.
- 5Assign a team member to read new recommendations and comments each week.
Facebook invitations: what works and what to avoid
| Approach | Acceptable? | Why |
|---|---|---|
| A neutral Messenger or email note after a completed service | Yes | It goes to a real customer and leaves the answer open. |
| A Page post inviting customers to share their experience | Yes | It addresses every customer, not a selected group. |
| A giveaway entry for anyone who recommends the Page | No | It rewards engagement and distorts the result. |
| Asking employees or friends to recommend the Page | No | It misrepresents who the recommenders are. |
| Buying recommendations from a service | No | It is fake engagement under Meta's rules and the FTC rule. |
Hi [First name], thank you for coming in for [service] on [date].
We would like to know how it went. If you have a minute, you can share your experience on our Facebook Page: [Page reviews link]
Whatever you write helps us and helps other people in [town].
[Name], [Business name]
Replying to recommendations and handling reports
- Reply to recommendations that include text, using the person's first name and the actual service.
- Answer a not-recommended comment publicly once, then continue in Messenger.
- Report a recommendation only if it breaks the Community Standards, for example spam or harassment.
- Do not delete or hide ordinary critical comments on posts about the business; reply instead.
- Keep Page contact details current so unhappy customers can reach you directly.
Sources & references
The rules this method follows
Official policies and regulations behind every campaign, reviewed in 2026.
- 116 CFR Part 465: Use of Consumer Reviews and Testimonials
FTC rule, U.S. Electronic Code of Federal Regulations
- 2Prohibited and restricted content (fake engagement)
Google Maps user-generated content policy
- 3Tips to get more reviews
Google Business Profile Help
- 4Community Standards: Inauthentic behavior
Meta Transparency Center
- 5Community Standards: Spam
Meta Transparency Center
FAQ
Facebook review campaign FAQ
Answers about Facebook's review rules and how a verified-customer campaign works on the platform.
Does Facebook still have star reviews?
No. Facebook Pages now use Recommendations: people answer whether they recommend the business and can add text, tags, or photos. The Page shows the share of people who recommend it instead of a star average. Our Facebook campaigns invite verified customers to share a recommendation in their own words.
Can I ask customers to recommend my Facebook Page?
Yes, you can invite customers to share their experience on your Page. Meta's rules prohibit offering incentives for recommendations and posting fake ones. Keep the invitation neutral, send it only to real customers after a completed purchase or service, and let each person decide whether to recommend you and what to say.
Where do customers leave a Facebook recommendation?
On your Facebook Page, in the Reviews section, customers answer the question Do you recommend this business? and can add a written comment. The Reviews section must be turned on in your Page settings. We send customers a direct link to that section so they do not have to search for your Page.
Can I remove a negative Facebook recommendation?
You cannot delete a recommendation yourself, but you can report one that breaks Facebook's Community Standards, such as spam or harassment. For a genuine negative experience, reply publicly with a calm, helpful message and move the details to Messenger or email. Fresh recommendations from verified customers also add context.
Do Facebook recommendations matter if I already have Google reviews?
They reach a different audience. Many customers discover local businesses on Facebook and check the Page before messaging, calling, or visiting. Recommendations give these visitors social proof inside the platform they already use, which complements your Google Business Profile instead of replacing it.
